Stop if water is leaking

If water is reaching cabinets, flooring, wiring, or the area below the dishwasher, stop the cycle and shut off the appliance if it is safe to do so. Continued operation can increase property damage.

Safety firstDo not remove appliance panels, bypass safety switches, open refrigerant systems, or handle high-voltage components unless you are properly trained.

Try the normal cancel or drain function

Use the control described in the owner's manual to cancel the cycle and request a drain. Note any error code, unusual humming, or complete silence. Do not repeatedly restart a unit that is leaking or producing an electrical smell.

Inspect only user-serviceable filter areas

Some dishwashers have a removable filter intended for routine homeowner cleaning. Follow the model's manual, disconnect power when instructed, and avoid forcing parts that do not release normally.

Check visible drain connections

If a recently installed garbage disposal or visible sink-side air gap is involved, tell the technician. A visible kink in an accessible drain hose may also be relevant. Do not pull a hardwired dishwasher from the cabinet without the correct training and shutoffs.

Avoid chemical drain cleaners

Caustic drain chemicals can damage dishwasher components, create dangerous residue for a technician, and may not address a failed pump or control problem.

When repair is likely needed

A technician may need to test the drain pump, check valve, wiring, controls, sensors, or internal obstructions. The correct repair depends on the model and what the pump does during a drain command.

  • Pump hums but water does not move
  • No pump sound during a drain command
  • Drain error returns after filter cleaning
  • Water leaks from the base
  • Cycle stops with standing water

Frequently asked questions

Can you repair a dishwasher that will not drain?

Yes. We diagnose dishwasher pumps, drain paths, controls, sensors, and related electrical problems.

Should I use drain cleaner in a dishwasher?

No. Chemical drain cleaners can damage components and create hazardous residue. Use only care procedures approved by the appliance manufacturer.

Which dishwasher brands do you service?

We service major brands including Bosch, KitchenAid, Whirlpool, Maytag, GE, LG, Samsung, Frigidaire, Miele, Cove, and others.